My sister, Deborah, and I thoroughly enjoyed the tour. This was my fifth trip and her first.  I am healthy and used to walking; she has a heart problem and tires.  She departed from San Francisco, I from NY.  After checking with you as to where we might expect your representatives, I felt more at ease, and, as scheduled, I was met by a sign-carrying
representative.  He found me a seat where I waited until my sister's plane arrived and we went together to the hotel.

The hotels (Dan Panorama) were excellent and of course the Israeli breakfasts are incomparable.  As we wanted, there were a maximum of 9 or 10 other people on the tour.  One disconcerting fact that was not really a problem was that all the people had booked from different tour operators--I believe we were the only two who had booked directly with
you.  The tour guides were from "Rent A Guide," which left me a little nervous, but Jacky, our first guide, was beyond belief.  He was patient and concerned about my sister and playful with the 13-year-old boy in the group.  He was also very knowledgeable and dealt well with political questions without imposing his personal beliefs.  He was with us from Sunday-Friday. There was a bit of confusion prior to the start of the tour, since there were so many groups waiting in the lobby and we had no idea who to look for.  When he left us on Friday, he had the name of the second guide and time of departure.  He knew that the following week he
had 40 people in his group, which made me wonder if we would have been in a larger group had we traveled the following week, something that would not have been good.  The second guide was rather weak-not nearly as personable, but we were with him only a few days.  The volcanic ash incident occurred during the last few days and many of us were nervous. He offered no help, but the young man at the desk of the Eilat Dan Panorama was wonderful and managed to call the airport and find out that my flight was scheduled to depart. I had a very early morning departure (6 AM) and my driver was 30 minutes late.  I had already asked the front desk to call a taxi.  The taxi driver and my driver arrived almost simultaneously, my driver offering no apology.  And you know what Ben Gurion Airport is like!
Your itinerary was very comprehensive and almost everything I saw was new.  Petra was beyond expectations and the transitions between the two countries were smooth.  I would (and have donealready) recommend your company. 

Beverly Peress

You were right...
I have nothing but praise for your arrangements.
We had Mier as our tour guide from K.H. Tours. He was outstasnding.
After ten days and 9 nights of an exhausting visit to Israel we are exhausted. Will call or e-mail in the fututre.
Thanks.
George

Dear Shalom,
We just got home this morning from Israel and I wanted to email you right away about what an amazing experience we had on our trip because of you.  Every detail that you organized for us (the hotels, the tour guide, the airport transfers) was perfectly executed.  We were able to relax and enjoy our vacation because you did all the hard work for us.  Our tour guide Hillel was the highlight of our trip.  He was so knowledgeable, thoughtful, organized, interesting and funny that the two days we spent with him were just a total delight.  Even though we were in Israel for less than a week we saw and experienced so much in that short time that it felt way longer than that.   Thank you again for making our first visit to Israel so memorable and fun and easy.  Sincerely, Claudia and Sam Fenner